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AA Launches Cashless Cabins

May 27, 2009 By: George Dooley


Beginning June 1, American Airlines will be cashless onboard flights within the continental United States, as well as flights to and from Hawaii, Alaska, and Canada. AA says its an effort to streamline the in-flight sales process, thus will only accept major credit or debit cards for onboard purchases such as snacks, head sets and alcoholic beverages. Cashless cabins will not be implemented onboard American Eagle and AmericanConnection flights.  These flights will continue to accept cash only, just as it is done today, AA says.

 “We believe that, by moving to a cashless cabin, the transaction process is more convenient for both our customers and flight attendants,” said Lauri Curtis, American’s Vice President – Onboard Service.

AA’s flight attendants utilize a hand-held Onboard Sales Recorder to charge credit and debit cards, eliminating the need to search for small bills or change. American, a founding member of the global oneworld Alliance, has used these hand-held devices since May 2006.  Receipts will be provided to passengers upon request. Visit www.aa.com.



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