American Airlines Launches Baggage Delivery ServiceAugust 3, 2012 By: Newswire Travel Agent
American Airlines reports it is the first U.S. airline to team up with BAGS VIP Luggage Delivery to launch a new baggage delivery service. Beginning Monday, Aug. 6, customers who purchase the new Baggage Delivery Service can bypass the airport baggage claim upon arrival and have their bags delivered to their office, home, hotel or wherever else their final destination may be.
Baggage Delivery Service, enabled by BAGS VIP Luggage Delivery, is available seven days a week, including holidays, at more than 200 U.S. domestic airports and select international Pre-Clearance cities. The cost is $29.95 for one bag, $39.95 for two bags and $49.95 for three to 10 bags.
The rules for the new service:
1. Upon booking their flight on AA.com – or up to two hours prior to departure by clicking on "View Itinerary" – customers have the option to buy this service. The cost is $29.95 for one bag, $39.95 for two bags and $49.95 for three to 10 bags.
2. When customers arrive at the airport, a special indicator will be printed on their bag tags to help BAGS VIP Luggage Delivery representatives correctly identify luggage and quickly get it to its final delivery destination.
3. Customers can then bypass the baggage claim at their destination airport and head to their hotel, home or wherever their travel may take them, AA says. For delivery locations within 40 miles from the airport, their bags will arrive within one to four hours at the destination of choice.
Said David Vance, managing director – customer operations planning for AA: "We think this service will be especially valuable to families traveling with children as well as our business travelers who need to go straight to a meeting or into the office."
The price for Baggage Delivery Service is in addition to any applicable bag fees that need to be paid to American Airlines at the airport during the time of check-in.
For American customers who need their bags delivered between 41 and 100 miles from the airport, there will be an additional $1 per mile charge and an estimated delivery time between four and six hours instead of one to four hours.