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Onsite: Heathrow's Long Queues to Become a Thing of the Past

November 13, 2007 By: Travel Agent Central Contributor Travel Agent

LONDON--Heathrow airport is about to upgrade its security process in order to eliminate long lines of passengers going through the screening. The news was announced this week by Mike Foster, BAA strategy director, at World Travel Market in London.

"In the next six months, we are rolling out a complete revamp of our security product with new standards: 95 percent of passengers cleared within five minutes, 99 percent within 15 minutes," he said. "We are going to put in the capacity that allows us to deal with the inevitability of what is going to happen in the modern world: changes in the security process."

That new capacity will include 22 extra security lanes and 1,400 additional guards at the airport, which is capable of handling 45 to 50 million passengers annually, yet is processing 67 million this year. (RT)

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