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Aussie Company Offers High End All-Inclusive Vacations

May 7, 2007 By: Mark Rogers Travel Agent

Voyages Hotels & Resorts reveals plans for major spa

Travel Agent recently met with Chris Tallent, CEO of
Voyages Hotels & Resorts, and Nicholas Baker, executive general manager for
the Sydney, Australia-based company, on their swing through Los Angeles. Tallent reveals that the company
will be adding a full-service spa to its Voyages Ayers Rock Resort, a unique
resort offering a range of accommodations for up to 3,000 guests. Options at
the resort are wide-ranging, from five-star hotels to a campground. The spa
will be in the Sails in the Desert Hotel, the premier hotel for Voyages Ayers
Rock Resort. Targeted for a March 2008 opening, the 500-square-foot spa is
expected to eventually double in size. Look for treatments featuring indigenous

 The Emma Gorge Waterfall in El Questro Wilderness Park, Kimberly, Western Australia

In addition to Voyages Ayers Rock Resort, the company has 12
properties throughout Australia.
Six of these are all-inclusive resorts: Voyages Longitude 131° in Urluru
Northern Territory; Voyages Wrotham Park Lodge in Outback Queensland;
Voyages El Questro Homestead in Kimberley, W.A.;
and Voyages Bedarra Island, Voyages Lizard Island
and Voyages Wilson Island, all in the Great Barrier Reef,

Voyages Hotels & Resorts' all-inclusive product is
similar to high-end offerings found in the Caribbean
and the Riviera Maya. The company was also inspired by the safari camps of South Africa,
which balance luxury accommodations with an up-close nature experience. The
company recently added complimentary alcohol to its all-inclusive package.

"Our guests at Lizard Island
have the option of putting in an order for a picnic hamper filled with their
favorite food and wine," explains Baker. "They can then have a boat
bring them to one of our 24 private beaches, where they can spend the day in

Ayers Rock Resort's Sails in the Desert, on the doorstep of the Uluru-Kata Tjuta National Park in Australia's Northern Territory

Voyages Hotels & Resorts also books its own tours, such
as diving and snorkeling, rainforest hikes, camel rides, motorcycle tours and
wine-tasting excursions. This boosts the per diem booking rates, resulting in
healthy commissions for travel agents. "Voyager is all about what happens
outside the room," says Tallent. "When an American goes to the
Outback they want to pre-book all the tours." Longitude 131° and El
Questro Homestead will continue to offer their tour program as part of the all-inclusive

The family business is a growing segment for the company.
Family-friendly resorts include Voyages Heron Island,
Voyages Dunk Island
and Voyages Ayers Rock Resort. Even though the all-inclusive resorts are adults
only, Voyages dropped the age limit from 16 to 12 years of age. Tallent reveals
that the company is mulling over opening the adults-only resorts to families
during specific periods.

Lizard Island is adjacent to 24 white-sand beaches that provide access to the Great Barrier Reef

The company targets upscale clients, especially well-heeled
couples looking for a hassle-free vacation that doesn't skimp on service and
quality. The price per night, per couple at Voyages Lizard Island is $1,340. The
average stay is four nights.

"Our relationship with the trade is paramount to what
we do," says Tallent. To that end, the company does 76 percent of its
business through travel agents and wholesalers.

Travel agents make initial bookings through the trade sales
department (+61 2 8296 8010, [email protected]). Tallent notes that
however complicated the question, Voyager has experts at each resort to handle
the inquiry.

A room at Brampton Island, a Voyages Hotels & Resorts property

Opportunities for Agents

Baker notes that this month's Australia Tourism Exchange
will be welcoming substantial numbers of travel agents for the first time,
primarily graduates of the Aussie Specialist program. Baker invites visiting
agents to contact Voyages Hotels & Resorts to arrange visits and overnight
stays at special rates. Voyages Hotels & Resorts is a firm believer in
having agents experience its properties first-hand. Interested agents can
contact Trish White, the company's sales and marketing manager for North America, at 310-545-3430 or
[email protected].

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