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All-Inclusive Luxury in Los CabosMarch 5, 2007 By: Mark Rogers Travel Agent
Dreams Los Cabos Suites markets to honeymooners, families and groups
Los Cabos is famous for its five-star resorts along its 20-mile Tourism Corridor. For the most part, these are European Plan resorts—but with all-inclusive resorts raising the standard of their offerings, Los Cabos has seen several all-inclusive companies discovering that they fit right in at the tip of the Baja Peninsula. One of these is AMResort's Dreams Los Cabos Suites, Golf Resort & Spa.
"People are looking for more luxury, service and one
price with no surprises," says Francisco Silva, general manager, Dreams
Los Cabos Suites, Golf Resort & Spa. "All-inclusive clients are ready
for the next level of luxury."
Silva expects the Western Hemisphere Travel Initiative
requiring passports of
travelers to have little effect on bookings at Dreams. "Our guests are
upscale visitors—60 percent of them already have passports," he says.
Ninety percent of the resort's guests come from the
seeing growth from the East Coast, with the increase of non-stop flights.
Three-and-a-half to four days is the average length of stay. Silva advises
agents to book 65 to 90 days ahead in winter, while summer bookings can be last
minute if necessary. Renovations
All 380 suites at the resort are ocean-view, with some
having partial desert views.
Because Los Cabos is on a peninsula, some resorts are
treated to a sunrise and others have sunset views. Dreams has views of the
sunrise—the best suites for this are the ones in Phase One and Phase Two of the
Agents have a number of room options for their clients.
Connecting suites can be arranged, and family suites can connect to a junior
suite. Agents can also request free upgrades, which are granted depending on
Suites have in-room safes that can accommodate laptops. The
minibar is refreshed on a daily basis, and guests receive double housekeeping
service, which includes evening turn down. A thoughtful and unexpected touch
among the bath amenities is the complimentary sunscreen. Unlike many
all-inclusive resorts, Dreams offers inclusive 24-hour room service. To bolster
the luxury claim, Silva points out that on average the resort has 1.8 to two
employees to each room.
Most activities and services are included in the
all-inclusive rate, although spa treatments, laundry, Internet and telephone
are extra. Guests pay no extra fee for the tennis clinics as scheduled but
there is an extra charge for private instruction.
The resort has an in-house tour operator; the concierge can
also assist in arranging Hummer desert tours, swimming with dolphins,
sportfishing, restaurant reservations (there are five restaurants serving a
variety of cuisines, including Italian, pan Asian and Mexican) and many other
requests. Dreams has a shuttle service to Cabo San Lucas that leaves every 30
minutes during the day. The cost is $12 roundtrip, quite a savings over a
roundtrip taxi, which generally runs $50.
Dreams is very kid-friendly, allowing children access to the
quiet pool, and has an educational Explorer Club for Kids for ages 3 to 12.
Parents are issued a beeper (at no charge) to contact children if necessary
during their time at the kids' club. Another fun option for kids is the nighttime
"campout" on the beach (it's not a full overnight), where they can
gather around a fire pit for songs and stories.
The resort's entertainment program has moved out of the
theater to the beach itself, with the institution of a nightly Movie on the
Beach, with films geared towards the family. Roughly 30 percent of the resort's
guests take advantage of the spa. Book clients in advance by contacting Carla
Paola Paladino, the spa manager, at [email protected].