J.D. Power Names Enterprise Rent-A-Car Best In the Industry

Car rentalAccording to survey results from the J.D. Power 2014 North American Rental Car Satisfaction Study, a majority of leisure and business travelers determined that Enterprise Holdings was the best in the industry.

Furthermore, the parent company of Enterprise Rent-A-Car, National Car Rental, and Alamo Rent A Car, received top honors for the three aforementioned brands, each of which finished above the industry average based on feedback given from customers who had rented vehicles at North American airports. The survey's service rating criteria included costs and fees, the general pick-up process, rental car quality, the return process, the reservation process, and shuttle, bus, or van services provided. Enterprise Holdings intends to use the information provided in the study for continued success in the car rental industry.

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