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Intrav Hires Tauck AlumFebruary 12, 2007 By: Jennifer Merritt Travel Agent
First Choice Expeditions, the parent company of Intrav, on
Tuesday announced changes to the tour operator's senior management team.
Intrav President David Drier said he is stepping down to
pursue long-time personal goals. Randy Durband, a former vice president and
executive committee member at Tauck World Discovery, replaces him.
Additionally, Bill Diebenow, vice president of sales for Intrav, announced he
is leaving the company at the end of February. Jerre Fuqua, president of First
Choice Expeditions, told Travel Agent that finding Diebenow's
replacement is a priority. "We're looking for someone who has demonstrated
success and who is highly respected in the industry from the travel agency
partners we work with as well as the other channels with whom we do
business," Fuqua says.
Durband reports for work on February 12 and Fuqua says
Durband—who has visited all seven continents—will bring strong analytical,
people and product skills to Intrav. While at Tauck, Durband focused on
customer relationship management and bringing together the company's marketing
and product development, as well as overseeing Tauck's brand steering
committee. "Tauck World Discovery is one of the great brands in our
industry," Fuqua says. "Randy's background with Tauck provides him
with a keen understanding on how to grow our core business, deliver an
outstanding guest experience and build a great company that is well
Despite the management changes at Intrav, Fuqua says the
company's direction and mission will stay the same. "Intrav continues to
invest significant energy and resources in travel agent initiatives because
this is an important part of our growth strategy," he notes. "Our
regional sales directors have cooperative marketing programs in place with some
of the best travel agency partners in the country. We are seeing a nice return
and our partners find it very easy to work with us. We're excited about what