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Signature Enhances Programs For Front Line AgentsNovember 21, 2011 By: George Dooley Travel Agent
New and expanded professional development initiatives for front line travel consultants were announced at Signature Travel's Annual Sales Meeting and Trade Show in Las Vegas last week.
“Our objective in 2012 is to proactively support the professional development of Signature’s travel consultants with more training touch points then ever before,” Gina Weyer, Signature’s vice president of member services and training, said.
A new series of “Bootcamp” regional trainings will be offered in ten cities coast to coast during May and June 2012. These sessions will include hard hitting interactive workshops focused on Signature’s technology tools including “Pocket Travel Consultant”, “myTravelSite” and many other one-to-one client communication tools.
In 2012, Signature said it will also expand Signature University, its online training tool offering on-demand, self-paced courses available 24/7, for travel consultants. The new curriculum will feature a weekly webinar series. Each webinar will be under 30 minutes and focus on one topic. These webinars will spotlight three key areas: 1) Effective usage of Signature’s technology, 2) Leveraging Signature’s value added products to close more sales, and 3) How to tap into the resources of Signature’s supplier partners and make more money selling to groups – the family, honeymoon and the luxury markets.
Signature reported the Las Vegas meeting was its largest with nearly 2,000 attendees – more than 1,200 members and over 700 supplier partners.