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NCL Introduces Online Check-InJanuary 19, 2009 By: Travel Agent Central Contributor
Norwegian Cruise Line (NCL) has launched online check-in via its new “My NCL” portal. The online gateway enables both travel partners and guests to update and track pre-cruise activity through a quick three step process.
“Travel partners will find ‘My NCL’ especially helpful in ensuring a seamless process from the moment a guest books to the minute they begin enjoying their vacation,” said Vivian Ewart, vice president of passenger services.
Booked guests can log onto www.ncl.com from reservation inception up until 24-hours prior to departure, and click on the online check-in icon to begin the process. Once a profile is created, all guest preferences, including reservation details, important required pre-cruise information including the guest check-in form, shore excursion reservations, and printable cruise ticket, are stored on their My NCL account. The check-in form is based on the guest’s nationality and itinerary and will automatically alert the guest of the appropriate documentation needed to sail.
Travel partners can access the My NCL portal through NCL’s travel partner website, www.bookncl.com, to check the status of their client’s pre-cruise activity and to assist in the process.