New Royal Caribbean University Training Program for Travel Agents Launched

A rendering of Royal Caribbean's new Quantum Ultra class of cruise ship
Photo by Royal Caribbean

Royal Caribbean International has just announced the launch of its new online travel agent training program: Royal Caribbean University (RCU). 

This online education platform offers professionals a visual, interactive and mobile-friendly approach to online learning, the press release said, and will help agents reinforce their knowledge and success in selling Royal Caribbean products. 

RCU will act as a resource for agents in terms of delivering the most reliable and up-to-date information about brand itineraries, features, services and tools. Courses consist of video-based training modules, while the “university” was created with the on-the-go pace of the travel professional in mind, Royal Caribbean said in the release.

There are three different tracks within the RCU course curriculum. These include the Campus Tour, Bachelor of Adventure and Master of Adventure tracks. Each will take agents through every aspect of a Royal Caribbean vacation, including the soon-to-be 25-ship fleet, dining, accommodations, entertainment, accessible programming and destinations.

The online platform also includes simplified navigation throughout, quick tips and highlights, continuous knowledge opportunities, bold imagery and productive and useful communication methods. 

After graduating the bachelor and master levels of the program, agents can be eligible to receive a variety of rewards such as CLIA credits, a Passport to Savings booklet, on board credit, complimentary VOOM WiFi, opportunities to attend Seminars at Sea as well as the Symphony of the Seas inaugural sailing in 2018.

Senior vice president of sales, trade support and service at Royal Caribbean International Vicki Freed said in the release that travel agents are the brand’s “most valued partners.” With this new education program, she said, the brand aims to provide them with the right tools to sell the product as well as the brand’s commitment to their success. She added that the brand has designed RCU to “offer up education in a way that is robust and informative while also being fun and engaging.”

Travel professionals can join the new student body by logging onto CruisingPower.com.

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