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Norwegian Cruise Line Launches New Travel Agent PortalJune 4, 2014 By: Newswire
Norwegian Cruise Line has announced the launch of a new web-based travel agent portal, dubbed Norwegian Central.
Part of Norwegian's Partners First initiative, the new portal offers a single sign-on for travel agents, easing access to Norwegian's Marketing Headquarters, NCL University, the line's new booking engine and more in one centralized location.
Norwegian Central's interface is organized into four sections: Book Norwegian, Research & Promotional Tools, Cruise Enhancements, and Connect with Us. Under the Book Norwegian section, partners can book new reservations, manage existing reservations, or review weekly promotions and pricing information. The Research and Promotional Tools section offers information such as itineraries, deck plans and ship facts. Within the Cruise Enhancements section, partners can learn more about Norwegian’s dining options, onboard activities by ship, and details about hotel and transfer programs. Finally, in the Connect with Us section, agents can search for their local Business Development Manager and headquarter-based Business Development Specialist contacts, view a calendar of upcoming webinars, access archived presentations, find information on the Ask Away program, read the latest from Andy Stuart’s blog and much more.
“We want our partners to know that we are listening, and making meaningful changes to help serve them better,” said Andy Stuart, executive vice president of global sales and passenger services. “After talking with our partners and getting their direct feedback, it was clear that a new, centralized source of information is what they need to be successful selling Norwegian. Our travel partners are the key to our success, so it is important for us to continue investing in their success.”
Agents can log in to the new portal using their existing BookNCL username and password.