Since the earthquake, the Mauna Kea Beach Hotel has been reaching out to travelers with reservations at the hotel to accommodate them elsewhere in Hawaii. The initial focus following the hotel's closure earlier this month was on travelers with holiday reservations, according to a company spokesman. He notes that the situation is tight for holiday travel and Prince is working through each reservation. The goal is to finalize arrangements for those travelers holding reservations for travel in 2007 by mid-December. Meanwhile, the word for travel agents is that their commissions will be protected, says Donn Takahashi, president of Prince Resorts Hawaii.
Travelers who were on property on December 1 when the
decision was made to close the property were moved to sister
One of the neighboring hotels that has been seeing interest
from these travelers is the Fairmont Orchid. Ian Pullan, GM at the
The Mauna Kea Beach Hotel is the only hotel on the
In the meantime, most of the Mauna Kea Resort's other venues are fully operational, including the Hapuna Beach Prince Hotel, the resort's two golf courses, the tennis club, several restaurants and the hotel's luau and clambake. The beach also is accessible.
Agents can visit the travel agent section of the Prince web
site, which will continue to be updated. Visit www.princeresortshawaii.com.