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Tripology Expands Relationship Management TeamFebruary 24, 2009 By: Travel Agent Central Contributor
Travel referral service Tripology has expanded its team with the addition of two more travel industry specialists, Men Gorleku and Daniel Radom, and has promoted Chase Bryan to the role of business development manager.
"These three experienced customer-centric professionals exemplify the high-quality team that we are building," said Veronique Deblois, vice president of travel trade sales and marketing for Tripology. "Their travel industry knowledge makes them great assets not only to our company, but also to traditional and home-based travel agents registered as Tripologists. They will significantly enhance our existing efforts to remain the number one lead generation choice throughout the industry."
In his newly created role of business development manager, Bryan will support Deblois to further develop and maintain business relationships with Tripology's national accounts and consortia. In addition, he will oversee a team of relationship managers.
Gorleku and Radom will be responsible for executing the day-to-day customer relations activities and providing training and operations support to the company's more than 10,000 registered travel specialists.
Gorleku joins the Tripology family from Ovation Travel Group where he was responsible for consumer relations, account management and corporate accounts. Radom comes to Tripology from the Loews Group of Hotels, having most recently served as sales and marketing coordinator for the company's New York property.
"Our expanded team and the broad-based talents of these individuals ensure more customer focus and stronger partnerships," explained Deblois. "Coupling our capabilities with these experienced pros promotes ongoing success for Tripology, its registered travel specialists and consumer travelers."
Tripology enables agents to harness the immense reach of the Web, then work one-on-one with prospective clients to cultivate a long-lasting relationship.
Travel specialists can access the company's dedicated agent website at www.Tripology.com/agent for information on how to become a registered Tripologist.