U.S. Virgin Islands Take Stock of Hurricane Maria Hotel Damage

Satellite photo of Hurricane Maria as of Friday afternoon // Photo by the National Hurricane Center

The U.S. Virgin Islands have issued a new update on hotels and other tourism infrastructure in the destination impacted by Hurricane Maria.

Governor Kenneth E. Mapp conducted a flyover assessment of St. Croix, finding that the western and southwestern portion of the island received the greatest damage. The Virgin Islands Port Authority believes the Ann E. Abramson Marine Facility pier in Frederiksted, St. Croix's deep water, cruise ship facility, withstood the barrage of wind and storm surge. The condition of the island's Henry E. Rohlsen Airport is still being assessed, but the runway has been cleared.

The Department of Tourism continues to encourage travelers to postpone trips to the islands at this time as it further evaluates the damage and coordinates evacuation efforts.

Here are the latest hotel updates, which also incorporate updates regarding damage some properties sustained during Hurricane Irma:

St. Croix

Divi Carina Bay Beach Resort & Casino reports that its grounds sustained some damage, and that it is currently assessing its next steps in the recovery process. Its guests and staff are safe, and that the power never went out at the resort during the storm.

Caravelle Hotel & Casino received ground floor flooding and some damage, which is currently being assessed. The hotel is operational, as no rooms were flooded. No online bookings are available at this time, so travelers must call the hotel. The hotel will be accommodating relief workers shortly and will provide an update on when it will be accepting additional guests.

Hotel on the Cay will be accommodating first responders and Air National Guard who are assisting the island's recovery. Guests are asked to check back for reservations beyond the next 30 days.

The Buccaneer reports that it has been spared major damage, and that guests and staff are safe.

Sand Castle On The Beach reports that most of its structures suffered only minor damage and cleanup is underway. The property is not accepting reservations until essential services are restored.

St. John

Caneel Bay reports that it will be closed for the remainder of 2017. The property will issue further updates on 2018 as they become available.

Estate Lindholm says that it anticipates November 1 reopening

Westin St. John reports that it had minimal impact from Hurricane Maria, although the property is still cleaning up from Hurricane Irma. As previously reported, Marriott International has advised the resort is closed until further notice. The resort is waiving hotel cancellation and change fees for specific arrival dates. Customers should call 1-800-228-9290 (US) for more information about their reservations. Those in countries outside of the United States seeking information about their reservations should call the Marriott toll-free number in their country.

St. Thomas

Point Pleasant Resort reports that its staff is safe but the resort sustained some damage. The resort and a large portion of the island are still without power and water. The resort further suggests that guests cancel all reservations due to arrive through November 15.

Sugar Bay Resort & Spa: As of September 18, the resort is closed and an opening date has not been set.

Windward Passage: As of September 18, the resort is closed until further notice.

Margaritaville Vacation Club: Club Wyndham Reservations says that all four St. Thomas resorts will be closed until October 10, including Margaritaville Vacation Club, Bluebeard's Beach Club, WorldMark St. Thomas and Elysian Beach Resort.

Ritz-Carlton, St. Thomas: Marriott International has advised the resort is closed until further notice. The resort is waiving hotel cancellation and change fees for specific arrival dates. Customers should call 1-800-228-9290 (US) for more information about their reservations. Those in countries outside of the United States seeking information about their reservations should call the Marriott toll-free number in their country.

Frenchman's Reef & Morning Star Marriott Beach Resort: Marriott International has advised the resort is closed until further notice. The resort is waiving hotel cancellation and change fees for specific arrival dates. Customers should call 1-800-228-9290 (US) for more information about their reservations. Those in countries outside of the United States seeking information about their reservations should call the Marriott toll-free number in their country.

Bolongo Bay Beach Resort is currently looking to reopen in the second or third week of December, as the resort is housing people in need and workers trying to help the island.

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