Luann Craig is a Mountain Vacation Specialist with Ski.com, the largest privately held ski/snowboard tour operator in North America, which exclusively sells leisure travel and offers commissionable packages for agents. Craig is based in Ski.com's Aspen headquarters, which functions as more of...More>>

DAVE EISEN covers the cruise and hotel beats for Travel Agent. He most recently visited the Crystal Symphony-post-renovation-and was lucky enough to snag a photo with Bill Smith, Crystal's senior vice president of sales & marketing. Up next, he's headed for Europe, specifically the Netherlands, to...More>>

It Wasn' Easy, but Travel Agent Managed to get some of Edmund Bartlett's limited free time recently. The newly appointed Minister of Tourism for Jamaica chatted with us about his long- terms plans for the country-and what travel agents can do to profit from these plans.More>>

This past September marked two years since she's been running a travel agency out of her home, but Rebecca-or Becky, as she's known to her friends and clients-Hunt has been in the industry for 21 years. In that time, she's become an Italy specialist and a Hawaii expert, visiting the...More>>

E-Mail Photos Of Agents Out And About In The Industry for consideration to dbutcher@questex.com (300 d.p.i.) or send to Travel Agent magazine, attn: Dan Butcher, 757 Third Ave., 5th floor, New York, NY 10017. Photos must have captions to be considered.More>>

Rudi steele's story begins in europe and ends, like so many others looking for opportunity and fortune, in America. Now approaching his 70th birthday, Steele isn't showing any signs of slowing down as the owner and president of Rudi Steele Travel in Dallas, TX, which is now in its 28th year of...More>>

The Travel Agent Media Group is pleased to announce that James S. Craven (305-445- 6856, jcraven@questex.com) is our new Associate Publisher for the Southeastern USA, Caribbean, Latin America and Mexico. Based in Miami, Craven has more than 30 years of experience in the travel agent, tour operator,...More>>

When asked why he is so ambitious, Bob Lyons doesn't hesitate with a response—"I just have an entrepreneurial spirit." The owner of VacationTime Travel, near Columbus, OH, got into the travel business in the first place to fulfill a curiosity. "I answered an ad in the...More>>

When you take a good look around the conference room of Azumano Travel's headquarters in Portland, OR, one award stands out among the dozen displayed-an Olympic Torch from the 2002 Winter Olympic Games in Salt Lake City.More>>

The New York Times and USA Today have just reported what we've known all along: Know-ledgable agents with strong customer service have no need to fear the Internet.More>>