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World Travel Returns to Ensemble Travel GroupMay 3, 2010 By: George Dooley
Ensemble Travel Group welcomed World Travel, Inc., one of the largest privately held travel agencies in the U.S., as the organization’s newest member agency. Since 1983, World Travel has grown from a one office $500,000 company to its present size of five reservation centers, more than 80 in-house branch offices, over 350 employees, and total sales representing approximately $550 million.
According to Michael Farrell, vice president, corporate marketing and leisure sales, Ensemble Travel Group offers a collection of competitive products that will enable World Travel’s specialists to enrich their clients’ overall travel experiences with unique, value-added benefits. Programs such as Ensemble Hosted Cruises and the Ensemble Hotel and Resort Collection deliver authentic special experiences not often available through other travel agencies.
“We were looking for a partner who was both agent- and supplier-centric,” said Farrell. “There are many great consortiums out there, however Ensemble does the best job of making sure they are balanced on both ends and are able to provide benefits to everyone involved. World Travel was with Ensemble previously, and now we are very happy to be back.”
“From the account executives to the president of the company, Ensemble builds their relationships with their members from the top down. The benefit here is that we feel intrinsically involved and invested in our mutual success. Also very important in our decision to go back to Ensemble was the advances they have made with their online content and how it is served up to the agents and our customers,” he added.
“We are delighted to welcome World Travel back to the Ensemble family,” said Jack E. Mannix, president and CEO. “The agency’s management philosophy, which places a high value on service excellence, mirrors that of our entire membership base. I think the fact that we help members build their own brand – and not ours – was instrumental in World Travel’s decision.”