Letters to Industry

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• Story

  What I've Learned From Amazon.com

  By: Ruthanne Terrero - APRIL 28, 2008

  Have you ever purchased something from Amazon.com? If so, have you noticed their follow-up process? If I’ve bought something that was shipped through an outside vendor, and not through Amazon’s own fa

• Story

  Hit a Nerve…

  By: Kerry J Cannon Jr - APRIL 14, 2008

  So it’s official…the response to my column, “Airlines and Agents,” last month (March 3) was the largest, and most emotionally charged of any I’ve written over the past several years. I was remarking a

• Story

  Multi-generational Travel Tips

  By: Ruthanne Terrero - APRIL 06, 2008

  Family travel options can run the gamut, from camping expeditions to lavish weekends filled with activities for the youngest infant to the most senior grandparent. We've compiled a series of deal

• Story

  Multi-Generational Travel Tips

  By: Ruthanne Terrero - APRIL 02, 2008

  Family travel options can run the gamut, from camping expeditions to lavish weekends filled with activities for the youngest infant to the most senior grandparent. We've compiled a series of deal

• Story

  Recession Relaxation Tips

  By: Ruthanne Terrero - MARCH 31, 2008

  In the hotel industry, it’s considered a wise practice to use the slower portions of the business cycle to renovate and repair, in order to be at the peak of your game when the economy improves and gu

• Story

  Fall Into the Gap's Strategy

  By: Ruthanne Terrero - MARCH 17, 2008

  It's bound to happen. As the economy starts to take a dip, consumers will once again proudly begin to demonstrate their savvy shopper skills and start soliciting you for discounts on your services. Yo

• Story

  On Reality TV and Selling Travel Creatively

  By: Ruthanne Terrero, Travel Agent Central Contributor - MARCH 15, 2008

  The television show, Project Runway, tends to reflect the microcosms of people you meet in real life fairly well. There's always the neurotic who has somehow survived being an adult for years by enjoy

• News

  Onsite: Tokyo's Tsukiji Fish Market

  By: Travel Agent Central Contributor - MARCH 12, 2008

  Travel Agent's Asia Editor, Mark Rogers, is traveling through Japan this week. Here is his report from Tokyo. <br />

• News

  ONSITE: We Visit a Ryokan in Kyoto

  By: Travel Agent Central Contributor - MARCH 11, 2008

  Travel Agent's Asia editor, Mark Rogers is traveling throughout Japan this week. Here's his report from his experience of staying in a ryokan over the weekend.

• Story

  Haute Service Makes a Hotel Hot

  By: Ruthanne Terrero - MARCH 03, 2008

  What makes a hotel hot these days? If you look at the trends over the past few years, a key contributor to a hotel's "hotness" is a nightclub where young celebrities are photographed by the paparazzi

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