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CLIA Chairman Adam Goldstein 40 Years and Counting: Full Speed Ahead for CLIA
April 6, 2015

Four decades since its founding, Cruise Lines International Association has evolved into a global force supporting the trade. Travel Agent takes a look at CLIA’s past accomplishments, present strength and future vision.

blank Tunis Attack: How Important Is the Crisis Response From MSC and Costa?
March 20, 2015 Exclusive

While MSC Cruises' and Costa Cruises' top priority is -- and should be -- assisting victims and families and friends of those killed or injured in the Tunis attacks, how they handle their public/media communications during this crisis could impact the entire cruise industry. Agnes Huff, a Los...

blank Seven Ways to Spot Entrepreneurial DNA
March 10, 2015

Hiring new talent? Authors Michael Houlihan and Bonnie Harvey explain why entrepreneurial DNA is the most important quality a job seeker can possess and share seven ways to identify it during an interview.

espresso training session Hands-on With Royal Caribbean's New Espresso Reservations System
February 23, 2015 On Location

Hundreds of South Florida agents received Espresso training in Davie, FL, on Friday and Saturday as Royal Caribbean International is prepping them for the launch of the new global reservations system. Here's an inside look.

blank Royal Caribbean Cruises Ltd. Launches Espresso, a New Multi-Brand Reservation System
January 19, 2015 Breaking News

Royal Caribbean Cruises Ltd. is launching its new high-technology, tablet-friendly reservations system, called Espresso. Find out what agents can expect.

blank The Top Travel Stories of 2014: Cruise
January 12, 2015 opinion

From soaring cruise sales to major industry acquisitions, 2014 was a big year for cruise lines. Here's our look at the top trends to keep in mind as 2015 gets rolling.

blank What Should Cruise Agents Do to Increase Revenue in 2015?
November 24, 2014 Exclusive

With just a little over a month to go before 2015 dawns, asked travel industry experts what actions agents might take in the new year to increase their cruise sales. For many experts we spoke with, success is all about the basics.

blank CruiseOne and Cruises Inc. Launch Video Library of “Vlogs”
November 17, 2014

CruiseOne & Cruises Inc. have launched a new video asset library of 26 videos with 35 more slated to go up by year's end. These "vlogs," as they're called, are blogs that consist primarily of video content.

blank How to Sell Alaska
November 5, 2014

Recently Travel Agent got a chance to attend a press trip to Alaska as the state's tourism climbed to record heights following the Great Recession. All week we'll be running a special report on selling the state, from top sales tips and trends to what's new for the upcoming winter season. Here we...

blank Top Legal Considerations for Independent Contractors
September 1, 2014

A leading attorney cites the main considerations agents operating as independent contractors and the agencies that work with them should keep in mind.