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Cruises First Week on the Job: New CLIA President Thomas Ostebo Offers Insight
July 10, 2015

CLIA has a new president on the job this week. Thomas Ostebo talked one-on-one with Travel Agent about his background and vision.

Matthew Gouthro Top Supplier Sales Reps of 2015
May 18, 2015

A travel advisor’s job would be even more challenging than it already is without the insight and support of sales representatives. We asked you, our readers, to pick the ones you feel are the best in the business.

port everglades What to Expect as CLIA Heads Into cruise3Sixty Week
April 20, 2015

Cruise Lines International Association (CLIA) kicks off the 2015 version of its annual conference, cruise3sixty, this week at the Broward County Convention Center at Port Everglades, FL. Find out what agents can expect from the organization and the event.

argument Top HR Pitfalls to Avoid
April 17, 2015

It's hard enough to keep your business operating profitably without worrying about HR issues and regulations. FrankCrum, a national Professional Employer Organization, offers these tips to help ease the pain and avoid some common HR "land mines."

blank Charles Sylvia, CLIA's New VP of Membership, Prepares for cruise3sixty
April 12, 2015

Charles Sylvia, CLIA's new vice president of membership, is getting ready for his first cruise3sixty. Here's a look at his cruise background and what agents can expect at the upcoming conference.

cindy d'aoust A Chat With Cindy D'Aoust, As CLIA Prepares for cruise3sixty
April 6, 2015

CLIA's cruise3sixty gets under way later this month in Greater Fort Lauderdale (Port Everglades, FL). We recently spoke to CLIA's Cindy D'Aoust, executive vice president of membership and trade support, about her new role.

blank Norwegian Cruise Line Expanding Sales Force by 40 Percent
February 10, 2015 Breaking News

In a big step for its Partners First trade support program, Norwegian Cruise Line says it's currently expanding its sales force by 40 percent, including doubling the number of business development managers who will support travel agents.

blank Travel Agency Experts Offer Tips & Advice for Generational Management
January 26, 2015 Trend Watch

Travel agency owners and managers often have three to four generations of employees and affiliates working for the business. But the groups' goals and life expectations may be quite different. How do you keep "generational peace" and ensure the group works well as a team?

blank Royal Caribbean Cruises Ltd. Launches Espresso, a New Multi-Brand Reservation System
January 19, 2015 Breaking News

Royal Caribbean Cruises Ltd. is launching its new high-technology, tablet-friendly reservations system, called Espresso. Find out what agents can expect.

blank What Should Cruise Agents Do to Increase Revenue in 2015?
November 24, 2014 Exclusive

With just a little over a month to go before 2015 dawns, asked travel industry experts what actions agents might take in the new year to increase their cruise sales. For many experts we spoke with, success is all about the basics.

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