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blank Travel Agency Experts Offer Tips & Advice for Generational Management
January 26, 2015 Trend Watch

Travel agency owners and managers often have three to four generations of employees and affiliates working for the business. But the groups' goals and life expectations may be quite different. How do you keep "generational peace" and ensure the group works well as a team? More>>

blank Royal Caribbean Cruises Ltd. Launches Espresso, a New Multi-Brand Reservation System
January 19, 2015 Breaking News

Royal Caribbean Cruises Ltd. is launching its new high-technology, tablet-friendly reservations system, called Espresso. Find out what agents can expect. More>>

blank What Should Cruise Agents Do to Increase Revenue in 2015?
November 24, 2014 Exclusive

With just a little over a month to go before 2015 dawns, asked travel industry experts what actions agents might take in the new year to increase their cruise sales. For many experts we spoke with, success is all about the basics. More>>

blank Cruise Planners’ Sales Soar, Agents Get New Tools, Group Seeks “Domination”
November 17, 2014

Cruise Planners kicked off its annual conference in Atlantic City, NJ, on Thursday, with more than 500 franchises represented. The franchise cruise selling group had a 26 percent increase in sales this year, rolled out new tools for agents, and stressed that "We're in It to Win It."More>>

blank CruiseOne & Cruises Inc. Reveals Agency and Franchise of the Year Winners
November 13, 2014

What agents were honored for being Cruises Inc.'s "Agency of the Year" and CruiseOne's "Franchise of the Year" awards? The winners were announced this week during the two trade groups' annual conference onboard Regal Princess. More>>

blank CruiseOne and Cruises Inc. Conference Unfolds on Regal Princess
November 12, 2014

More than 900 agents, agency owners, World Travel Holdings corporate employees and travel partners are attending the annual CruiseOne and Cruises Inc. conference onboard the new Regal Princess this week. More>>

travel agent Protravel Introduces “Human App”
October 28, 2014

Protravel says its "ingenious and impeccably stylish Human App is already providing critical care to travelers at the times they need it most: when the unexpected in travel occurs."More>>

ruthanne terrero Column: How Do You Look?
October 6, 2014

When was the last time you looked at how your business is presenting itself to the public? Maybe it's time for a fall cleaning. More>>

Terrie Hansen, Virtuoso’s VP-marketing, moderates a panel with travel advisors Jim Bendt, Stephanie Anevich and Jay Johnson. Virtuoso Panel: What Makes a Good Advisor?
September 1, 2014

Panelists at Virtuoso Travel Week discuss the qualities that a travel agency manager looks for in candidates while hiring.More>>

blank Protravel & Tzell Launch NEXT to Recruit and Retain Young Advisors
July 31, 2014

Protravel International and Tzell Travel Group launched NEXT, a new initiative to help recruit, re-educate and retain young travel professionals. Training sessions begin this fall. More>>