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blank 2013 Survival Guide
January 8, 2013

From marketing trends to the hottest clients out there, Travel Agent breaks down all you need to know to stay successful in 2013.More>>

customer service roundtable Delivering Excellent Customer Service
December 13, 2012

Travel Agent magazine held a forum on “Delivering Excellent Customer Service” at the St. Regis Bal Harbour in September. Here is a video and excerpted transcript of the discussion. More>>

Oceania Cruises Owners Suite Best Habits for Success
October 15, 2012

Revealing the top workplace attributes of effective cruise sellers.More>>

Priscilla Alexander Protravel International
August 3, 2012

Priscilla Alexander finds new talent in those advisors with past careersMore>>

ruthanne terrero Lessons Learned from Priscilla Alexander
August 2, 2012

Travel agents, both novice and experienced, can do a lot better if they follow these simple yet crucial tips.More>>

blank SNG Aligns With VAX VacationAccess
March 15, 2012

VAX VacationAccess will promote SNG's online Accessible Travel Advocate Certification program. More>>

blank Spirit Air Partners to Deliver On-the-Go Concierge Services
March 5, 2012

Spirit Airlines wants to offer consumers an additional array of value-added services.More>>

blank RADIUS Partners With KesselRun
January 24, 2012

Program includes benchmarking, strategic sourcing, program evaluations and business process outsourcing. More>>

blank 2012 Survival Guide
January 19, 2012

Agents share the biggest challenges of 2011 and how to solve them in the New Year.More>>

blank What’s in Your Storefront?
January 12, 2012

Fate of a business depends on the store experience it provides to its customers and the image projected by the staff. More>>