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When Poor Service Wrecks Your Best-Laid Sales Plan   August 25, 2010

Ruthanne Terrero reminds agents that it's imperative that the first impression they have on interested clients is that they're knowledgeable and excited that they clients responded to a marketing message. More>>

orbitz for agents Article
Building A New Bridge Between Traditional and Online Travel Agents   June 29, 2010 Exclusive

EXCLUSIVE: Ronnie Gurion, president of Orbitz Worldwide Distribution, addresses the community about Orbitz for Agents program and the relationship between OTAs and traditional agents.More>>

Ruthanne Terrero Article
What’s Your Success Mantra?   June 21, 2010

Revving up your business post recession could mean returning to your forte and diversifying the destinations you sell.More>>

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A Conversation with Matthew Upchurch   June 10, 2010 Exclusive

At cruise3sixy in Vancouver, Susan J. Young interviewed the CEO of Virtuoso to talk about his induction into the 2010 CLIA Hall of Fame as well as insight about his career and industry trends.More>>

Ruthanne Terrero Article
Incite Your Clients to Travel   April 21, 2010

Having turned the corner on the downturn, keep the last-minute discount-seekers at bay by approaching clients with your can’t-turn-down itineraries.More>>

Ruthanne Terrero Article
Gauging Business, Setting Goals   February 12, 2010

Agents feel the turn of the year has set the pulse of the travel industry racing once again.More>>

Ruthanne Terrero Article
It’s Time to Get Your Game On   January 29, 2010

Agents need to cash in on the optimism and enthusiasm that has come the way of the travel industry with the onset of the new year.More>>

A woman in her home-office Article
Empowering Home-Based Agents    January 15, 2010

Aggressive marketing, solid technologies and the backing of well-managed host agencies, consortia and associations will make a decisive difference for home-based independent agents in 2010.More>>

Ruthanne Terrero Article
Make Memories, Make a Difference, Make Money   January 13, 2010

While niche travel focuses on a particular theme, it should ideally ensure the experience is complete and speaks to the traveler’s needs.More>>

new york travel Article
Your 2010 Survival Guide   December 23, 2009

Any guide for agents in 2010 has to be approached carefully, keeping in mind the volatile economy, changes in the agency industry and the search for new viable, profitable retail business models.More>>


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