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John McMahon Service Is All You Have
February 4, 2011

Nothing that agents sell is as exclusive to them as their service.More>>

blank 2011 Survival Guide
January 19, 2011

Let your travel product in the new year be a reward, not an entitlement, to your clients wary about these uncertain times, the industry’s best tell peers.More>>

blank Top 10 Tips for the Next 80 Years
December 21, 2010

Apart from being passionate about travel, agents should keep these pointers in mind when they interact with clients irrespective of the times. More>>

blank A Fun Time in Louisville
November 18, 2010

Ruthanne Terrero attends the Breeders’ Cup in Louisville, and is charmed by the city’s culture, good food, fun bars and a champion horse named Zenyatta.More>>

blank Knowledge Helps You Sell Well
November 4, 2010

Ruthanne Terrero reminds agents that the complexity of a promising destination such as Hawaii needs to be grasped before proceeding to sell it.More>>

blank Top Tips From the Trenches
October 19, 2010

Ruthanne Terrero shares experiences of fellow agents that throw up a range of possibilities in dealings with clients— some of which you may want to capitalize on, others you'd rather avoid.More>>

When New Worlds Open
September 22, 2010

While a new transportation link physically opens up a destination, a travel agent’s insight and recommendations go a step further to ensure clients experience the best it has to offer. More>>

blank Take a Break From Information Overload
September 7, 2010

Ruthanne Terrero tells agents to give their brain some rest from the constant barrage of technology and social media, reminding them that creating dream itineraries requires some imaginative time, too.More>>

blank When Poor Service Wrecks Your Best-Laid Sales Plan
August 25, 2010

Ruthanne Terrero reminds agents that it's imperative that the first impression they have on interested clients is that they're knowledgeable and excited that they clients responded to a marketing message. More>>

orbitz for agents Building A New Bridge Between Traditional and Online Travel Agents
June 29, 2010 Exclusive

EXCLUSIVE: Ronnie Gurion, president of Orbitz Worldwide Distribution, addresses the community about Orbitz for Agents program and the relationship between OTAs and traditional agents.More>>