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Four Seasons Resort Nevis Closed Through HolidaysNovember 5, 2008 By: Joe Pike
The Four Seasons Resort Nevis has had some pretty good luck as of late, considering its risky location in the Caribbean hurricane belt. But the resort’s nearly 10-year streak without a major closing will end this year when it is forced to shut its doors through the Christmas holiday to repair damages caused by Hurricane Omar, Vo Tumulich, director of marketing at the resort, told Travel Agent.
“Many of our Christmas guests have been with us for this holiday for over 10 years and not being able to host them again this year was difficult for us to accept, but unfortunately out of our control,” Tomulich says. “We are still targeting January as our reopening date and, if we succeed in doing so, the effects of a festive closure may influence business the month of January only and then stabilize in February. That first month of a reopening usually has a decrease in occupancy as guests and the travel community assess the resort's condition and performance.”
The property will be closed through December 31. According to Tomulich, the property had a pretty good run of luck for the last decade with its last weather-related closure coming in November of 1999, when Hurricane Lenny hit the island. In fact, that storm forced the resort to close for nearly a year. Tomulich says all displaced guests, which are those who made bookings from October 15 through December 31, will be given invitations to return next year at 2008 rates.
“Once we were informed of an extended closure, we contacted each reservation through the point of contact set up during time of reservations,” Tomulich says. “We explained the circumstances and informed them of our necessity to close. At that point, we extended whatever assistance our reservation contact preferred, including but not limited to, airline rebooking assistance, rebooking at another Four Seasons property and assistance with alternate accommodations at one of our luxury partner hotels in the region.”
Nevis is located on the northern chain of the Leeward Islands, which falls right near the middle of the Caribbean’s hurricane belt.
“Yes, hurricane activity was a major concern since the beginning of the resort's existence,” Tomulich says, “but no more than any of the other numerous islands in this belt.”