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New Iberostar Hits Riviera MayaJune 11, 2007 By: Judy Bernhardt Travel Agent
Iberostar extends its brand and raises the bar on all-inclusive luxury
The new Iberostar
Grand Hotel Paraiso (+52-984-877 2800) is the fifth and final addition to
Iberostar Playa Paraiso complex of resorts on the Riviera Maya in Mexico and
will raise the bar as the first of the new five-star Iberostar "Grand
Hotel" series. This brand extension will elevate the all-inclusive model
to a level of luxury not currently seen in the hotel's portfolio. The
adults-only luxury accommodation is perfect for honeymooners, couples and those
Book one of the 10 villa suites each with private butler
service and personal plunge pools. The villas are separated from the rest of
the hotel to ensure the ultimate level of privacy. However, the villas do not
face the water, so for those travelers looking for the best views, there are
two buildings with 60 rooms each that face directly over the
All of these rooms are exactly the same size and have the
same views; it's a matter of preference whether travelers like to be on the
ground floor with a patio or if they'd prefer to be at a higher level with
All the suites in the main building are also exactly the
same; the only differences are the views. Concierge service is available during
the day in each building to assist guests with booking activities or dinner
reservations as well as attending to any special requests. There is also butler
service for each room; among other duties, the butler handles the mini-bar
service, stocking it with guest's favorite wine, beer, sodas, liquors and
Rooms are all quite spacious, with a separate bedroom and
living room area, a large bathroom with Jacuzzi bathtub, a separate shower and
double sinks at opposite ends of the bathroom—so two people can get ready at
the same time without bumping into each other. All the rooms also have
balconies complete with a day bed and swing.
There are four à la carte restaurants including the
Teriyaki/Tepanyaki Grill, an international gourmet restaurant, a steak and
seafood fine dining and an Italian restaurant. The hotel has Greco-Roman style
architecture and three swimming pools: one heated indoor/outdoor pool with a
retractable roof; a saltwater tranquility pool, which is peaceful and set away
from the main courtyard; and a large main pool where most guests seem to congregate.
The main pool has a swim-up bar and various day beds situated throughout the
pool area. There is beach and pool butler service.
Iberostar Grand Hotel has a private mini-spa offering
couples' treatments and massages. For those looking for an extended menu of spa
services, hotel guests have access to El Spa, a European-style spa across the
street at the Playa Paraiso shopping and entertainment plaza.
El Spa is well worth a visit. The spacious two-story,
27,000-square-foot spa features 28 treatment rooms and a large variety of
treatments including coffee and chocolate wraps, various massages and facials.
There is a series of hot and cold plunge pools, a sauna, Jacuzzi, hamman
(Turkish bath), and a large indoor pool perfect for swimming laps. Book the
Clay Massage, a warm exfoliating massage that will leave your skin feeling soft
and refreshed. Request therapist Lilia Chan for your clients. Spa director Juan
Jose Villasenor (+52-984-877-2800) is the contact for VIP clients.
In addition to many dining and relaxation choices at the
Iberostar Grand Hotel Paraiso, guests of the new hotel will also have complete
access to all the restaurants and activities at the adjacent four other
Iberostar properties. The other four properties, however, will not have access
to the Grand Hotel amenities or dining.
While the other properties are open to the Grand guests, we
found that most couples preferred the ambiance and atmosphere of the more
luxurious, adults-only Iberostar Grand, and rarely left the property. The five
Iberostar properties together make for a massive complex with over 2,000 rooms.
Golfers will enjoy playing the championship 18-hole, par 72
Playa Paraiso golf course. Other activities at the resort include snorkeling,
catamaran sailing, kayaking, windsurfing and a diving initiation course in the
pool, fitness room, aerobics, tennis, table tennis, volleyball, basketball,
archery and cycling. Extra costs are for PADI diving school, tennis classes,
banana boat and spa.
Day trips to Playa del Carmen are quite popular. The resort
offers a free shuttle leaving at various times throughout the day. In Playa del
Carmen, travelers can go shopping, eat at local Mexican restaurants, try
parasailing and other beach activities and soak up some local Mexican culture.
Playa del Carmen is the quieter sister of
and couples on a romantic vacation tend to prefer this town.
Agents can contact Long ([email protected]),
the hotel's vice president of sales and marketing, for large group or VIP
bookings. Agent commission is 10 percent.