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Holland America Launches New Agent Webinars

March 20, 2009 By: David Eisen


Agents, start your engines. It's here: The new webinar series from Holland America Line launching March 27. It's being touted as "a convenient method for office and home-based travel agents to learn more about selling Holland America Line cruises and cruise tours." The series is in addition to the HAL Academy sales curriculum already available online.

One webinar will be scheduled each month through November with topics ranging from Holland America Line's Signature of Excellence programs, to group booking strategies and learning how to quickly utilize sales tools such as Travel Agent Headquarters (TAHQ) and POLAR Online. The first webinar, on March 27, will be "Signature Sales with Holland America Line" and begins at 10 a.m. pacific time.

"Offering this information through interactive online portals is now the most efficient and effective way for Holland America Line to provide travel sellers with the latest information, how-to strategies and proven sales tools." said Richard Meadows, executive vice president, marketing, sales, and guest programs.

Agents must pre-register for each webinar at least 48 hours prior to the presentation. They then receive a special website to access and an 800 telephone number to call when the webinar begins. Agents will then listen to the audio portion on the phone while watching the presentation on their computer screen.

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