We asked agents: What's the most helpful business-related book you've ever read? And what are you currently reading?
Uniglobe Wings Travel
For Kate Murphy, owner of Uniglobe Wings Travel in Blue Bell, PA, that book was Who Moved My Cheese? An Amazing Way to Deal With Change in Your Work and in Your Life, by Spencer Johnson.
"It's about change and how you adapt to it," Murphy says, adding that it's a short, simple story that can be read in an hour. She loved it so much she had her entire staff read it and then meet to discuss it, sort of like an in-house book club. "This industry constantly changes and you have to keep up, so I thought this book was a great one," she says. "It taught basics that you can use in business or your own life."
David J. Pistacchio
Lewis Travel & Cruises"Prior to visiting the Soviet Union years ago," answers David Pistacchio of Lewis Travel & Cruises, based in
Susan Berman, co-owner of Atlantic City, NJ-based Berman Travel, cites The Little Red Book of Selling by Jeffrey Gitomer as her favorite business book.
"It's a quick read so you can read it on a short flight," says Berman. "It gives you hints on how to improve your sales techniques, and validates what you're already doing." Her current reading material is From Good to Great by Jim Collins, which she says was recommended to her by Steve Gorga, CEO of Travel Impressions.
Marc Casto, the president and COO of Casto Travel in
"Learning how to adapt and completely change business models at any given moment and turning what could have been a business-ending crisis into a profitable opportunity is a key lesson for all businesses." He is currently reading The Long Tail by Chris Anderson, which has "significantly helped us refine our marketing of all travel services to multiple demographics," says Casto.
All Cruise Travel
Cheryll Getsinger of All Cruise Travel in
"It helped me get new ideas and look at things differently," says Getsinger.