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Agent Track: Amadeus and SNCF PartnerApril 24, 2012 By: George Dooley Travel Agent
The French National Railway (SNCF) and Amadeus report they have strengthened their 16-year partnership as SNCF becomes the launch customer for Amadeus Agent Track, a rail booking solution for travel agents. Amadeus and SNCF have also agreed to an extension of their full content agreement, which will now run to the end of 2012.
Amadeus Agent Track enables agents to access the rail company’s schedules and inventory, providing a ‘single view’ of fares and availability on a single screen. A graphical user interface makes it easy to use, improving agent productivity, Amadeus says. The solution will allow SNCF to have full integration with the travel agent’s back office systems and will help them to drive sales in the indirect channel.
Using the Amadeus solution, full content for SNCF can be accessed by all SNCF-accredited travel agents in France and to Rail Europe-accredited agents in Europe. These travel sellers have access to all SNCF fares, origins and destinations, and products, including services on Eurostar, Thalys, and Lyria, among others. SNCF full content is also available to online travel agencies using Amadeus Web Services track.
Amadeus distributes the content of over 100 rail companies and provides IT solutions that help rail companies modernize and meet the challenge of deregulation and increased competition.