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Amadeus Ends Tech Agreement With United

May 9, 2011 By: George Dooley Travel Agent

Amadeus reported that it has agreed to dissolve a contract under which United Airlines previously planned to migrate onto the Amadeus Altéa Suite in 2013. Following United Airlines’ decision to merge with Continental Airlines, and as part of its overall integration efforts, the airline has decided to migrate to Continental Airlines’ existing IT system and will review its alternatives for a long-term IT solution in due course.

Amadeus said that United will not be continuing with its planned implementation of the Amadeus Altéa Suite. United Airlines will make a one-time payment to Amadeus in consideration of the change in plans. The two companies intend to continue working closely together to pursue opportunities for partnership in the future.

Amadeus Altéa Suite is the integrated customer management solution for airlines and includes the following modules: Amadeus Altéa Reservation, Amadeus Altéa Inventory, and Amadeus Altéa Departure Control.

As of December 31, 2010, Amadeus reported that it had 109 airline customers contracted to use the Amadeus Altéa Suite; in 2010 there were 372.3 million passengers processed by Amadeus, representing an increase of 56.8 percent compared with 2009.




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By George Dooley | May 9, 2011
United Airlines will not migrate to Amadeus Altéa Suite.
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