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Amadeus, FDS Partner for Tour and Packaged Travel

December 1, 2009 By: George Dooley

Amadeus has partnered with Fourth Dimension Software (FDS), a software development and services company for the travel industry, to deliver next-generation technology to the leisure travel industry. The partnership offers a solution - FDS’ CONTOUR - that combines Amadeus and FDS’ systems and technologies to tour operators and providers of packaged travel.

FDS’ CONTOUR is a complete travel management solution for tour operators and providers of packaged travel, delivering capability for inventory management, packaging, reservations, multi-channel distribution and operational (mid-/back-office) business processes. CONTOUR enables tour operators to lower costs by streamlining and reducing manual processes, expand multi-channel distribution and adapt quickly to changing market conditions with a highly efficient and flexible rules engine. CONTOUR offers deep integration with Amadeus services; tour operators can efficiently access and package scheduled, charter and net-rate flights via Amadeus technology and distribute them across TravelTainment’s distribution platforms.

"Amadeus is committed to the industry by partnering and aligning with providers such as FDS to deliver cutting-edge technology to our customers worldwide," says Philippe Cherèque, executive vice president of commercial for Amadeus. "We are extremely pleased to be able to contribute to the success of tour operators and leisure travel providers such as Nouvelles Frontières. Their business processes are very specific and their workflows differ from one player to another. Together with FDS, we will offer them the highest service levels and reliability, helping them to continuously adapt to the industry and market changes."

Once implemented, CONTOUR can be interfaced to Amadeus Web Services to easily source flights in a streamlined process; to Amadeus Master Pricer, the low fare search tool, which will enable tour operators to add the cheapest and most relevant flight component to the vacation package they create; and to TravelTainment’s multi-channel distribution front-ends – part of the Amadeus Leisure Group Portfolio -- on which the largest European online travel Web sites and travel agencies are booking vacations.

"By successfully implementing CONTOUR on schedule across multiple business lines at one of Europe’s largest and most sophisticated tour operators, we have demonstrated both the strength of our technology and our service-level commitment to our customers. Nouvelles Frontières has realized significant efficiencies, expanded its distribution and adapted its business model to changing market conditions through the deployment of CONTOUR," said Ilya Pavolotsky, president and CEO, Fourth Dimension Software. "We are extremely pleased to partner with Amadeus, a global leader and innovator in technology for the travel industry, to offer a joint solution that can empower tour operators’ success worldwide."



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