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GetThere Launches Hotel Traveler Review EnhancementsFebruary 8, 2011 By: George Dooley
GetThere recently launched Hotel Traveler Reviews, a new system meant to help corporate travelers share and view online hotel reviews during the travel shopping process. Coupled with corporate hotel policy, the reviews help GetThere users choose hotels that best meet their personal needs while simultaneously complying with company cost savings initiatives. Sabre’s GetThere also formally rolled out its latest enhancements for business travel programs.
Corporate travelers can see how many reviews a hotel property has and its overall rating at a glance from the hotel booking screen, GetThere says. By clicking on the hotel review, users can read about the property as well as contribute their own comments.
"GetThere makes sure our customers’ corporate policies are easy for travelers to understand and follow," said Paul Wiley, vice president of product, partnerships and strategy for GetThere. "With Hotel Traveler Reviews and compliance features like out of policy icons that appear on screen during booking, travelers know more about how the hotel property will meet their personal needs and whether it's company compliant."
Customer reviews are something business travelers look for and rely on when deciding on a hotel property, Get There says. Hotel reviews include information on service areas such as staff, room quality, bed comfort, cleanliness, value for money, activities, location, security, fitness facilities, meeting rooms, business center and dining.
Ticket Manager – allows customers to void, refund or exchange airline tickets online, helping corporations save on business travel by increasing their “touchless” transaction rate. Ticket Manager Exchanges gives travelers the ability to compare the cost of the current itinerary to the revised ticket, before exchanging a ticket online. Sabre and Apollo customers can exchange full or partially flown itineraries online without travel agency assistance.
Air Filtering – allows customers to filter air search results by flight number, class of service, number of stops and sold out status, making it easier for customers to find the itinerary that best suits their needs and complies with company policy.
Expanded Languages – GetThere is now available in Dutch along with 10 other languages including English, French, German, Italian, Spanish, Portuguese, Japanese and Chinese.
Trip Sync – allows users to easily synchronize and share their travel itinerary with family, friends and colleagues via e-mail and postings on social networking sites such as Twitter and Facebook.
Auto Complete – makes searching for airports and hotels fast and easy by automatically pulling up a list of airport and hotel names based on the first three characters typed into the field.