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Sabre Red Workspace Gains Strong Agency SupportAugust 4, 2010 By: George Dooley
Sabre Travel Network reports it has begun its global rollout of Sabre Red Workspace, a new agent platform at the heart of its newly announced Sabre Red total travel solution. Sabre reports that 800 agencies in 50 countries are being upgraded to Sabre Red and will be the beneficiaries of new Sabre Red capabilities - including Air Total Pricing.
“This is an exciting week for us as we officially upgrade 800 agencies around the world to the new Sabre Red Workspace,” said Greg Webb, president of Sabre Travel Network. “In addition, we will be rolling out newly-developed capabilities that have previously never been available to the market such as integrated mobile services, new air pricing tools to manage airline ancillary services, and sophisticated reporting and efficiency tools.”
Built on a future ready, open platform, the Sabre Red Workspace provides agencies with faster start up times, high performance even in low bandwidth areas, rock solid stability and quick and easy access to content, resulting in increased productivity and efficiency.
The Workspace sits at the heart of Sabre Red, a total travel solution designed to help agencies drive customer loyalty and enhance business performance. It features a portfolio of new capabilities and applications to help agencies manage their entire business from shopping and booking travel, to serving customers throughout their trip, to using business intelligence for insight and continuous improvement.
Many of Sabre’s customers have been beta testing the Red Workspace for some time, assessing usability, providing feedback on new capabilities, and helping the company bring to market a unique agent workspace that works with any GDS and which truly differentiates Sabre in the market. The company expects to upgrade all customers to the Sabre Red Workspace by the end of the year.
“The newly-enabled Workspace is quicker, more flexible, more versatile, and the next step in our vision to have a one-stop-shop travel solution,” Mick Gibbs, CEO of Norad Travel Management, a UK corporate and leisure travel agency, said. “The Sabre Red portfolio is an awesome asset to any TMC’s arsenal of service solutions, and delivers truly unique capabilities not offered by anyone else on the market. I’m confident this will help us differentiate our service and get ahead of the curve to meet the growth in appetite for mobile and ancillary services.”
Sabre says it will continue to add new capabilities to its Sabre Red portfolio, starting with the introduction of new Business Intelligence capabilities and the anticipated Air Total Pricing capability which allows agents to shop and view the total price of air travel including applicable ancillary fees.