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TS24 Selects Amadeus One DesktopMarch 22, 2012 By: George Dooley Travel Agent
TS24, a major corporate travel management company, has selected Amadeus One as its desktop solution, Amadeus reports. Amadeus One is designed specifically to help agencies boost productivity, streamline operations and optimize procurement, Amadeus says.
“TS24 utilizes a unique client-centric methodology focused on the highest level of service in combination with innovative technology. Our goal is to secure, enable, and empower the ‘next generation travel agent’ who will be able to best serve our clients globally,” said Tammy Krings, TS24 CEO.
“One of the key differentiators for TS24 in selecting Amadeus One was the solution’s intuitive user interface, which will enable us to attract professionals who bring the best skills and expertise in sales and client servicing, rather than being limited by their experience or knowledge of GDS formats,” Krings said.
TS24 is expected to implement the Amadeus One desktop and begin live bookings by the third quarter of this year.
Amadeus One is an open architecture, web-based platform designed for the specific needs of the U.S. corporate travel market.
“Amadeus One is a perfect fit for the needs and goals of TS24. Innovative, forward-thinking corporate travel management companies like TS24 understand the role and value of Amadeus One’s next generation technology in optimizing their operations, procurement and client servicing,” said Vic Pynn, executive vice president, who heads up Amadeus’ corporate travel unit in North America.
Krings said TS24 conducted thorough side-by-side comparisons of Amadeus One against other offerings in the marketplace. This included onsite testing with both experienced and inexperienced agents to directly “test drive” the various solutions. She said Amadeus One’s patent-pending Cryptic Magic functionality was a key differentiator for TS24.
Amadeus Cryptic Magic is a unique translation tool that gives agents the option to make bookings using the cryptic commands or formats of any GDS or via the graphical user interface environment at the point of sale.
“The Amadeus One technology platform will be a key factor in the continued transformation of our business and execution of our all encompassing approach to corporate travel management. We were particularly attracted to Amadeus One for its ability to appeal to a diverse group of agents. The beauty of Amadeus One is that all of our agents can use it, whether they are used to working in a GUI or web format or using traditional cryptic commands,” said Krings.
Formerly known as Travel Solutions, Inc., TS24, was founded in 1995 and provides corporate travel and expense solutions to clients worldwide. It is based in Columbus, Ohio.