San Francisco-based Runaway Tours says it is winding down operations but will take care of customers and vendors. In a statement issued by industry organization United States Tour Operators Association, Jackson is quoted as saying the San Francisco-based company no longer is accepting bookings, but that it will honor and provide full service for travelers leaving on trips through Feb. 28 whose reservations have been paid in full. Further, all other customers with bookings will receive a full refund, or their air tickets plus a refund if air tickets were issued. According to the USTOA statement, Runaway will maintain staff through the end of February and beyond if needed to work with retailers and suppliers. The company also will work with agents to try to protect clients' space at hotels and says through USTOA that it is in a position to pay all its vendors, and that its decision to wrap up business results from the difficulty in increasing sales because of changing market conditions.
