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Results Travel Releases First Census

July 2, 2007 By: David Eisen Travel Agent

Almost a third of travel agency revenue comes from service
fees and more than half of agencies' employees are being paid solely on salary:
These are two of the surprising findings from Results Travel's recently
completed 2007 census. Results
Travel's 2007 Census

Of 820 Results-member agencies, 375 responded to queries
addressing topics from commission splits with independent contractors to
override commissions from airlines.

Results Travel, a limited-service franchisor, was
established seven years ago by Carlson Travel Franchise Group as an option for
existing travel agencies to gain access to overrides and other programs they
couldn't receive before. John Risner, Results Travel's general manager, says
agencies join the group for three distinct reasons: "We are very
responsive; provide technology and marketing, which helps save money; and we
increase earning opportunities," Risner says. Another point of
differentiation: Results Travel members are not compelled to use the Results
name, therefore retaining their independent identities.—David Eisen

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