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Wynn Las Vegas, Encore and ALEX Earn 2011 AAA Five Diamond AwardOctober 13, 2010 By: Staff
Wynn Las Vegas and Encore have been awarded the AAA 2011 Five Diamond Award. This marks the fifth consecutive year in which Wynn Las Vegas and ALEX have received the highest rating, and the second year for Encore. Less than one-half percent of more than 31,000 properties receive Five Diamonds, and less than one-quarter percent of over 26,000 restaurants achieve this distinction.
The AAA Five Diamond Award is one of the most esteemed honors for the hospitality industry. This feted distinction is attained only by those establishments which significantly and consistently exceed AAA requirements.
"We bend over backwards; we stretch every day to create the highest possible service standard for our guests. This is especially challenging during an economic slump, such as the one we are all experiencing in Las Vegas at the present time. Receiving the Five Diamond award once again is enormously gratifying and in particular very reassuring to all of us in the company. Our entire staff is relieved to know that in the eyes of AAA we've been successful in maintaining first class service. We remain dedicated to the standards required for AAA Five Diamond recognition," said Steve Wynn.
AAA describes Five Diamond properties as "establishments that reflect the characteristics of the ultimate in luxury and sophistication; accommodations that are first class; the physical attributes extraordinary in every manner." AAA annually evaluates more than 60,000 lodging establishments and restaurants, and only one third of one percent of the over 31,000 properties approved by AAA achieve the prestigious Five Diamond designation.