|Photo by Freeimages.com/Junior Gomez|
At Cruise360, Amadeus announced the launch of a new cruise booking solution, Amadeus Total Cruise, which will allow agents to shop and book cruises regardless of their GDS affiliation. The new solution will be available to travel agents in the U.S. and Canada using Amadeus Selling Platform Connect.
Amadeus Total Cruise incorporates interactive features and search capabilities, and currently provides access to more than 20 cruise lines. The interface is accessible on both desktop and mobile devices, and the tool displays all pricing options in real-time and side-by-side on one screen.
The interface also has a guide that displays upgrade options, tools to save time, a Past Passenger Look Up feature that allows agents to automatically populate past loyalty numbers and the ability to manage and secure multiple cruise options in one request, as well as book spaces for larger groups.
Amadeus Total Cruise also offers travel agencies complete cruise management through new reporting tools designed to help travel agency managers gain full visibility into productivity. By using these administrative tools, travel agency managers can set user permissions such as preferred cruise lines and run reports to assess total cruise and agent sales.