The American Society of Travel Agents (ASTA) offered its help in the wake of this weekend’s accident involving the grounding of the Costa Concordia off the coast of Italy. In a statement, ASTA said it will work closely with both CLIA and Costa Cruise to provide members with updates, including guidance for passenger re-accommodation or refunds for all future Concordia bookings.
“ASTA wishes to extend its heartfelt sympathies to all those affected in this tragic accident. Our hearts and prayers go out to the friends and families of the passengers and crew whose lives were lost or who were injured,” said ASTA President and Chair Nina Meyer. “On behalf of the travel agent community, we stand ready to assist in any way possible.”
The Cruise Lines International Association (CLIA) and Carnival Corporation & plc, Costa Cruise’s parent company, have issued statements providing updates and further information for concerned families, ASTA noted.
“Accidents such as this are extremely rare,” added Meyer, noting that cruising still remains one of the safest forms of vacation travel.