Hurtigruten's MS Fram accident last week will not monetarily affect travel agents. Though the December 25 cruise was curtailed after the ship hit a glacier, causing minimal damage, and the subsequent January 2 sailing canceled, travel agent commissions on both sailings will be 100 percent protected, the Norwegian cruise line said. Additionally, passengers on the December 25 cruise will be receive a 50 percent refund on their fare, plus 30 percent off a future sailing.
The approximately 240 people booked on the January 2 cruise are being given a full refund and 50 percent off a future sailing. Affected passengers can call Hurtigruten at 800-323-7436 with specific questions. Fram, after passing structural testing, is scheduled to resume sailing with a January 10 departure. Visit www.hurtigruten.com. (DE)