|Dwain Wall, senior vice president and general manager, CruiseOne and Cruises Inc., addresses the 2011 Conference's final session.|
A new Select Air booking site is on the horizon for CruiseOne franchise owners and Cruises Inc. affiliated agents, according to Dwain Wall, senior vice president and general manager of the two organizations.
Wall announced the new airline booking site during the final day’s conference session onboard Royal Caribbean’s Allure of the Seas on Saturday. The new site is expected to go live in 2012.
CruiseOne and Cruises Inc. will operate the site under a partnership with ISS Global Marine Travel. ISS already has negotiated contracts with airlines worldwide and is experienced at handling flight arrangements for cruise line workers and passengers.
Using the new airline site, agents will be able to compare air fares side-by-side including those offered by the cruise lines, consolidators or the airlines themselves. Many rates will be lower than what clients can find on the open market, and agents will have the ability to earn commission or add their own mark-up to the air.
Another perk? Agents will often be able to change tickets without fees, and most fares will be refundable. In addition ISS Global Marine Travel operates a 24-7 service center to assist agents and their clients.
Also on Saturday, it was revealed that Disney will host the 2012 National Conference for CruiseOne and Cruises Inc. Slated for Oct. 14-21, the conference will include four nights at Disney's Coronado Springs Resort, and a three-night Bahamas sailing on Disney Dream.