Regent Seven Seas Cruises just announced an amendment to their policy on options made through the call center in North America. Starting June 15, option periods on RSSC bookings will be extended to seven days for cruises more than 90 days away.
Under the new policy, bookings that are made 76 to 90 days prior to sailing will be granted an option of three days. Bookings made 31 to 75 days prior to sailing will be granted two days, and bookings made less than 30 days prior to sailing will require payment at time of booking, and will be subject to air availability.
“We understand that guests sometimes need more time to make a financial commitment to their vacation,” said Randall Soy, vice president of sales for Regent Seven Seas Cruises. “Our revised policy allows for this, while at the same time eliminating some hassle in the sales process for our travel agent partners.”
Travel agent partners are also encouraged to make reservations through the Travel Agent Center, accessed through www.RSSC.com.