When Uniworld launched the River Tosca along Egypt's Nile in October 2009, the goal was to have a ship with very high standards. However, when it became apparent that the the ship did not meet Uniworld standards, the company made the difficult decision to dry dock the ship for seven weeks. The main deficiencies were: the quality of workmanship with the floors in the staterooms, main stairwell, and corridors - damaged and scratched during installation; the mosaic tiles in the restaurant; the paint and woodwork in the staterooms; and the choice of fabrics in the staterooms. "Dry docking the ship - in the height of the season - was a very difficult and humbling decision for the company," said Guy Young, president of Uniworld. "It was the right decision to make, however, both for the long term success of Uniworld in Egypt and, most importantly, for our customers."
Uniworld's River Tosca resumed sailing the Nile on March 22, 2010, much to Young's delight. "I can now proudly say after visiting the Tosca that all the noted deficiencies have been resolved," he said. "In particular, all the floors in the staterooms, corridors, stairwells, and restaurant have been replaced. There are new wall coverings in the staterooms and the furniture has been reupholstered with tones more appropriate to the destination. The staterooms are spectacular, both in size (a minimum of 300 square feet) and decor."