The Norwegian Star is currently undergoing repairs to its azipod propulsion system while docked at the Port of Melbourne, Norwegian Cruise Line said in a statement provided to Travel Agent. A small number of guests have chosen to disembark and transportation to the airport is being provided for those guests.
The ship is expected to depart during the afternoon on February 14, arriving to Auckland on February 18 to resume its scheduled itinerary.
The ship’s propulsion system malfunctioned during the early morning of February 10 local time while it was about 20 miles offshore near Melbourne, Australia. While the ship maintained full power to all onboard services and guest amenities, it had to be towed into Melbourne, where guests were able to spend time ashore.
The ship had been sailing a cruise out of Sydney that had departed February 6. All guests onboard were provided a full refund, as well as a 50 percent future cruise credit. Norwegian provided guests that disembarked in port a credit of up to $350 per person for a flight to Auckland and guests that wished to fly home immediately up to $300 per ticket for a change fee allowance.