Windstar Cruises is responding to recent increased volume by opening its call center on Sundays from 7 a.m. to 3 p.m. PST during this heightened booking time.
Booking volume for Windstar Cruises on April 27 showed an increase of 23 percent over any previous day in 2009. Traffic to the call center also increased 20 percent over average volume. Due to this amplified demand and increased sales, over the past five weeks, of 87 percent higher than the same period in 2008, Windstar Cruises is opening its call center on Sundays. This additional opportunity for guests to book with Windstar will remain in effect throughout this heightened sales period.
Windstar attributes the added volume to the efforts of their travel partners, special values offered to Foremast members, increased international sales force in Canada, and special guest offers, including free air out of New York.