The Star Alliance LAX Lounge at the Tom Bradley International Terminal.
(Photo Credit: Star Alliance)
Air New Zealand recently announced that it will be moving its airport operations to the newly refurbished Tom Bradley International Terminal in Los Angeles in December.
The move aims to provide the airline’s customers with better connectivity to ports within the U.S. and all the benefits of a newer terminal including faster processing, enhanced transit experience, a new lounge and more than 150,000 square feet of retail and dining space in the Great Hall.
Air New Zealand General Manager Customer Experience Carrie Hurihanganui said the move is an exciting new chapter for the airline, which has been operating to Los Angeles from Auckland for almost 50 years.
“We’re incredibly excited about our upcoming move to the Tom Bradley International Terminal and what it will mean for our customers," said Hurihanganui in a written release. "Enhancing the customer experience at all points of the customer journey continues to be a key priority and this move goes a long way to improving the ground experience at what is one of our busiest offshore ports.”
In another added benefit, transiting customers will no longer need to remain in a dedicated transit facility and will instead be able to access the wider terminal while waiting for connecting flights.
Eligible customers will also have access to the Star Alliance Los Angeles Lounge, which Air New Zealand manages on behalf of Star Alliance. The 18,000 square-foot lounge opened in 2013 and features an open air terrace with panoramic views of the northern runway towards the Hollywood Hills and dedicated experience zones to cater to differing customer needs such as rest or business.