New Appointments at Waikiki and Maui Hotels

Aqua Hotels & Resorts recently announced several key hotel management positions in Waikiki and Maui.

Markus Schale, General Manager, Hotel Wailea Maui

Schale was appointed general manager of the all-suite Hotel Wailea Maui in October. He oversees all operations of the boutique resort.

Born and educated in Germany and the Netherlands, Schale obtained a B.A. in Travel & Tourism from Ryerson University in Toronto. While in Canada, he worked in various roles at several hotels including Sutton Place.

In 2001 Schale was appointed President & CEO of Horizon & Co., one of Canada's leading small group luxury travel companies. Upon the sale of Horizon & Co., Schale moved to Maui where he has been residing ever since.

Schale can be reached at [email protected].

Terry Dowsett, General Manager, Ilikai Hotel & Suites

Dowsett joined Aqua Hotels in 2005 and assisted with the re-opening of Aqua Palms & Spa.  Aqua then named Dowsett general manager of Hotel Renew, where he saw the property through its total renovation and upgrade, followed by an appointment to general manager of Park Shore Waikiki.

Prior to joining Aqua, Dowsett was Director of Operations at Classic Resorts.  He has more than 20 years of Hawaii hotel experience which also includes general manager positions with Embassy Vacation Resorts in Kaanapali and Outrigger Prince Kuhio.

Dowsett received his B.S. in Marketing from Florida State University and also graduated from the Culinary Institute of America in New York.  He is a Certified Hotel Administrator, Certified Resident Manager and Realtor Associate.

Being appointed General Manager of Ilikai Hotel and Suites is full-circle for Dowsett who was Assistant General Manager of the hotel 20 years ago.

Dowsett can be reached at [email protected].

Timothy Clark, Hotel Manager, Aqua Aloha Surf & Spa

Clark joined Aqua in late 2009 after working for over 20 years with Kyoya Company, Ltd. and Starwood Hotels Hawaii.  He held a variety of management positions including Uniformed Services Manager at Moana Surfrider, a Westin Resort and Director of Guest Services at Sheraton Moana Surfrider and Princess Kaiulani.

A graduate of the University of Hawaii, Clark is certified in a number of hotel job skills training and Six Sigma processes which are a great resource toward improving guest experiences with Aqua Hotels.

Clark can be reached at [email protected].


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