|Big Island FAM Agents and Outrigger Staff (Lois Shore not shown)|
From April 25 through April 28, 2013, Outrigger Hotels and Resorts hosted a group of 14 Outrigger Hospitality Specialist travel agents on the Big Island of Hawaii. FAM trips give agents a first-hand look at and experience with Outrigger properties and are an essential part of the Outrigger Hospitality Specialist program.
During the weekend, the group stayed at Outrigger properties from Kona to Waikoloa. In addition to seeing all the Outrigger properties on the island, the agents’ visit included poolside movies, a tour of the Thunder Mountain Coffee Plantation, a stop at the white-sand Hapuna Beach, gourmet dinners at local restaurants specializing in farm-to-table cuisine, as well as an evening of "talk-story" with Kumu Keala Ching.
The travel agents came from California, Washington, Utah, Hawaii and Western Canada. Participants (in no particular order) included: Briana Tomlin, Yukon Travel Agency; Yuko Ui, UI Travel; Pam Atwood, Getaways Travel; Scott Kinniburgh, Travel Planners; Janine Varney, Marlin Travel; Norma Jean Diaz, Journey Travel & Tours; Don Wenzak, The Travelmart Ltd.; Kris Nickelsen, Outrigger Fairway Villas; Eiichi Ui, UI Travel; Jerrilyn "Jerri" Greenen, Island World Travel; Melanie Hunter, Outrigger Fairway Villas; Joey Willoughby, Hawaii Aloha Travel; Gabriel Guiterrez, Guga Tours; Marivel Camacho, Holiday Travel International; Teri Orton, Outrigger Hotels and Resorts; Elizabeth (Ellie) Agustin, Outrigger Hotels and Resorts; Lynette Anderson, Travel Leaders Travel Center; Darrin Moore, US Travel; Gay Shinbara, Outrigger Hotels and Resorts; and Lois Shore, Outrigger Hotels and Resorts.