RIVIERA MAYA, Mexico— Travel Agent recently concluded its onsite coverage of the new Azul Sensatori Hotel by Karisma and experienced first hand what Karisma has been preaching for the last year. The food, we learned, is what makes this hotel different than perhaps any such product we’ve seen in years. Since it opened only a couple of weeks ago, the property is still doing some last-minute touches, such as crossing the t’s and dotting the i’s on the landscape, but this was arguably the most fully operational resort we have seen so soon after a grand opening.
But we came here to see if one claim was true: was Karisma’s Gourmet Inclusive product worth the hype? Was food truly what separated this 438-suite resort from all other Mexican resorts? Twelve courses later at Le Chique restaurant, the property’s trendy, molecular fusion restaurant, we answered "yes" and "yes."
Travel Agent knows that every agent booking an all-inclusive has the same fear: is this property going to serve nothing but buffets? Well, the food we had during our four-day stay would never lead you to believe you were eating an all-inclusive. We ate at just about every one of the property’s six gourmet restaurants, from the previously mentioned Le Chique— where we had one of the most unusual and incredibly delicious meals in sometime— to Tapaz, which serves customized meals personally presented by the chef.
But Le Chique was our favorite. The presentation and wine pairing of each small proportion felt more like a cooking demonstration than a meal. Each of the courses was small but by the twelfth, you were full. The chef explained what each dish was and why the wine was selected for that particular serving. The restaurant sat only a maximum of four people per table, which were separated by a chic design of red and black strings in a dimly lit atmosphere. Another unique touch was the color-changing wine cellar, which was located in the front of the restaurant.
We also loved the rooms. While Azul Sensatori Hotel by Karisma has the best Kid’s Club we’ve seen at an all-inclusive, we loved how it still offered an adults-only section. We stayed in room #2409, a Jacuzzi Junior Suite located in the adults-only section. It came with a king bed, a large outdoor balcony with ocean views and a Jacuzzi to the right of the bed and with views of the TV.
Agents should call Alexia Muralt, sales manager, at 011-52-998-872-8080 or [email protected]. Stay tuned as Travel Agent brings you more properties we saw during a one-week tour of Riviera Maya and Cancun resorts including Azul Fives Hotel, by Karisma.