Hotels Face Slow Recovery

Hotel industry performance is often predictable yet somehow still catches us by surprise, says influential research firm PhoCusWright in its Financial Edition's outlook for the hotel industry. “Like any other economy, the sector relies on a balance of supply and demand—do not let the flat panel TVs and fantastic beds fool you. Hotel performance is significantly tied to the overall economy as well as the industry's own cyclical trends. Recovery is a vague concept but one that is easy to evaluate,” PhoCusWright says. 

Here is the PhoCusWright outlook for the hotel industry, in full:


It won't be a surprise to anyone that demand is down sharply. In fact, demand is down more than was seen in the 1990-91 and post-9/11 recessions. Demand declined 5.5-6 percent in 2010 and that compares to declines of 2 percent in 2002 and 1 percent in 1991. For 2010, demand is projected to be up 1-1.5 percent, with growth in 2011 of 5 percent and 3-4 percent growth in the next couple of years. However pleasant those demand growth numbers sound, they still do not add up to an increase in demand over 2007 levels through at least 2011.


Demand is down, and to make matters worse, new hotel supply is still opening up. The number of new rooms being added rivals historical supply peaks. This happens because hotels take a long time to build and open and because the industry tends to overbuild in good times. Supply growth came in at 3 percent in 2009. However, as funding dried up over the last year, so too has development activity. The net result will be decelerating supply growth, likely falling to less than 1 percent from 2011-2013.


Occupancy has fallen from above 63 percent in 2006 to around 55 percent in 2009. As demand eventually improves with GDP, and supply growth slows, occupancy will recover. Unfortunately this will take several years to play out. Occupancy should not get back to 60 percent until 2012—that is the level at which the industry typically enjoys pricing power.


Weak demand and occupancy lead to lower nightly rates at hotels. Why average daily rates drop so quickly is a different story. The "gas station pricing model" followed by some hoteliers has led to a "race to the bottom" effect on rates. Rates fell by almost 9 percent in 2009 and will continue to fall until they swing upward in 2011. However, it will take even longer than that for rates to catch up to previous peak-levels. The ability of the industry to hold or increase rates is one of the greatest factors leading to recovery.


Lower occupancy and lower rates have severely impacted revenue per available room. Repair fell approximately 17 percent in 2009 and will not halt its decline until 2011. Again, it will take much longer for revenues to return to peak levels; 2012 RevPAR will be only 90-95 percent of the 2007 peak. In the meantime, hotel companies are quite skilled at trimming costs to make it through lean times.


Though brand value has been highly diluted, pricing power should begin to return to the industry by 2012 based on a return to 60 percent industry occupancy. Occupancy and ADR recovery are four years away. If your measure of recovery is "the point at which things stop getting much worse," then the sector may well be in recovery. However, the hotel industry will not regain strength until 2012 and will not "recover" to previous peak levels until well beyond.”

PhoCusWright reviews other key trends shaping the hotel industry in PhoCusWright's U.S. Online Travel Overview Ninth Edition: Hotels & Lodging. The report reviews dynamics of online and offline distribution channels, consumer trends and share shifts.