Hyatt Launches Interactive Entertainment and Concierge TV Service


Photo courtesy Hyatt Hotels Corporation

Hyatt Hotels Corporation has announced plans to install interactive televisions at its full-service properties across the U.S., Canada and Caribbean. The new service will allow guests to access interactive entertainment, hotel services, local information and concierge services through their in-room TV.

"Imagine a world where you can use your hotel room television to place your room service order, book a local tour, stream a movie from your Netflix account, and download a document to be printed at the front desk," said Pete Sears, senior vice president of North America operations for Hyatt Hotels and Resorts. "This is the future hotel experience at Hyatt."

The new system has already been installed at the Hyatt Regency New Orleans, Andaz 5th Avenue in New York and at the Hyatt Regency Denver Tech Center. Over the news two years Hyatt will also install the technology in 60,000 guestrooms across Hyatt’s North America properties.

The new technology will be provided by Roomlinx, Inc.