Joe Kelley, a 15-year veteran of the hospitality industry, has been appointed general manager of The Osprey at Beaver Creek, A RockResort – the closest ski-in/ski-out hotel to a chairlift in North America. In his new position, Kelley will oversee operations of the 47-room hotel that opened in December 2008.
Kelley joins The Osprey from fellow RockResort property, La Posada de Santa Fe Resort & Spa, in New Mexico, where he was director of operations of the 157-room award-winning resort. During his tenure, he oversaw guest satisfaction and service levels, instituting new procedures and processes to increase satisfaction scores. Prior to joining RockResorts in 2007, Kelley spent eight years with Sandals Resorts, holding management positions at Caribbean locales, including Sandals Grande St. Lucian Spa & Beach Resort, Sandals Regency St. Lucia Golf Resort & Spa, and Sandals Antigua Beach Resort & Spa. Previously, Kelley gained leadership and food and beverae experience during tenures held at Radisson Aruba Caribbean Resort, and The Elms Resort, Conference Center and Spa in Excelsior Springs, MO. Kelley holds a bachelor of science in hotel administration from Cornell University.
“As The Osprey embarks on its second winter season, we are excited to welcome Joe to the leadership team of this premier Beaver Creek resort,” said Paul Toner, senior vice president and chief operating officer of RockResorts and Vail Resorts Hospitality. “His dedication to the guest experience combined with his hospitality industry knowledge will undoubtedly solidify The Osprey’s reputation as the area’s most dynamic, enticing, and service-oriented boutique resort.”
Visit www.rockresorts.com or call 866-621-ROCK (7625).