Tremont Plaza, Tremont Grand of Baltimore Announce New General Manager

 

The Tremont Plaza

Tremont Plaza and Tremont Grand have announced the appointment of industry veteran Troy Bennett as general manager.

A graduate of the University of Central Florida who holds the CHA designation, Bennett brings 25 years of experience in hotel management, having overseen myriad independent, brand and destination properties. His innovative partnering with celebrity chefs and spas, as well as his experience with multi-component properties makes Bennett distinctly qualified for the Tremonts' position.  

"I think the ownership was looking for someone who was more of a visionary, someone who was passionate about the industry who could take this hotel to the next level," said Bennett. "We are basically doing an overhaul of our guest experience programming by hiring a guest historian that will be tracking all of the likes and dislikes of our guests as well as revamping the style of service that we provide to more of an anticipatory level.

In addition to gaining a new general manager, the Tremont Plaza is also undergoing a soft-goods renovation spearheaded by Monika Sibert, senior interior designer with Capital Design LLC, which began this summer and will complete in 2011.

"The goal of the renovation is to maintain the European boutique feel with a classical yet somewhat whimsical feel to it. We're not like a Kimpton which is hip and trendy, but were not stuffy and pretentious either."

The Tremont Plaza is a 303-room, all-suite hotel while the Tremont Grand, a historic meeting venue in the Beaux Arts tradition, offers 45,000 square feet of meeting and event space.   

 

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